Policies

 Our dog walking times include the time entering and leaving your home or building. If you will be leaving town you are required to provide one set of keys for home or building entrance to your sitter at the meet and greet. We can provide a lock box to store the key at your home if you would like, otherwise keys are securely stored at our office. If you are only using dog walking services you can opt to have the walker access the house with a garage code. Be aware if there is no electricity your walked will not be able to access your home and it will be considered a cancellation. If we arrive at your home and your dog is not available or if we are unable to gain access to your home during a scheduled dog walk, you will be fully charged for dog walking services. 

 All animals must be vaccinated Collars must be fitted and not loose. Should the pet sitter be bitten or otherwise exposed to any disease or ailment received from your animal which has not been properly and currently vaccinated, it will be your responsibility to pay all costs and damages incurred by the victim. 

 Dogs that are not spayed or neutered will be unable to participate in group services. Un-Fur-Gettable Pet Services reserves the right to refuse any services or use of its facilities for dogs who, in its sole determination, are unhealthy, act aggressively, are undisciplined, evidence inappropriate behavior or who may otherwise be a danger to themselves or other animals or users. Un-Fur-Gettable Pet Services does not take any responsibility for any damage that may occur to your dog’s leash, collar or harness while in our care. Furthermore, Un-Fur-Gettable Pet Services will not be held liable for any illness or ailment which a dog may incur while in the presence of other dogs our care for any reason, or otherwise. You must undertake full responsibility for your dog and his or her actions. As our client, you agree to assume the risks and hazards that might be expected to arise from such use of our services and your dog's interaction with other animals. Un-Fur-Gettable Pet Services shall not be responsible, monetarily or otherwise, for injuries to your dog that may arise in the course of play which may be caused by the presence or actions of other dogs. If Un-Fur-Gettable Pet Services, in its sole discretion, determines that client's pet poses an immediate danger to health or safety of our pet sitter or if concerns prohibit our pet sitter from caring for pet, your pet will be placed in a kennel, with all charges there from to be charged to you. 

Payment for pet sitting is due 24 hours prior to your reservation.

Regular clients are billed weekly for accrued services and payment is due the Monday after. 

A holiday charge of $10 per day will apply on New Years Eve, New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day. 

All payments should be made through our online portal.

 The recommended time for placing a reservation is two months in advance. In order for Un-Fur-Gettable Pet Services to guarantee care for your pet we need an advanced notice in the event your usual pet caretaker is over booked or we are filled due to seasonal scheduling. To make a reservation, you can contact us via phone at 605-650-2175 or by email at info@un-fur-gettable.com.

Cancellation notification for all other is required to be made at least 24 hours prior to service. Notification less than 3 days before the start of overnight pet sitting services will still accrue a half charge for services which can be applied to future service minus a $50 administrative fee.